Privacy Policies

Privacy Policy and Personal Data Protection

For Egjeu, protecting your privacy and personal data is a high priority. This policy sets out how we collect, store and use the information you provide to us when using the website www.egjeu.al , in accordance with Albanian legislation and international data protection standards (including GDPR).

Personal Data Protection
During the ordering, registration or communication process with us, Egjeu may collect personal data such as:

  • First and last name
  • Delivery address and city
  • Phone number and email address
  • Information on previous orders
  • Service preferences or customer feedback

This data is used only for functional and service purposes, such as:

  • Order processing
  • Delivery of products
  • Improving the shopping experience

Aegean does not distribute, sell or provide your data to third parties without your consent, except when required by law or for logistical reasons necessary to fulfill the order (e.g. cooperation with transport companies).

All data is stored securely and confidentially, and is only accessed by authorized personnel for operational purposes.

Use of Cookies

The website www.egjeu.al uses cookies to improve your performance and browsing experience:

  • Remembering user preferences
  • Analyzing traffic and visitor behavior
  • Saving items in the cart during the purchase process

You can disable cookies in your browser settings, but this may affect the functionality of the site and the shopping experience. Aegean only uses necessary and analytical cookies, and does not collect sensitive or financial data through them.

Data Processing and Security

Aegean implements strong technical and organizational measures to protect personal data from:

  • Unauthorized access
  • Accidental loss or modification
  • Unauthorized distribution of information

All systems are protected with security protocols and data encryption to guarantee the confidentiality of information. In the event of security incidents, Aegean will notify the relevant authorities and affected customers according to the law.

Customer Rights

As a customer of Egjeu, you have the right to:

  • Request access to your personal data held by us
  • Correct or update any inaccurate information
  • Request the deletion of your data from the system, if there is no legal reason for its retention
  • Withdraw consent to the use of data for marketing purposes
  • Complain to the national data protection authority in case of violations

To exercise these rights, you can contact Egjeu at the email: egjeualbania@gmail.com . Any request will be handled within 30 business days.

Customer Service

For any questions or requests regarding privacy and data protection: